Final Versions Archives Transparencies. After cleaning the Printheads, the Printer reprints the blocks of color but not the black lines in Diagnostic Print A, and asks you to examine it again as in Step 1. Try re-loading media and qualifying as a non-gloss media type, however, doing so will enable true black, which generally does not adhere well to glossy media. Modify your browser’s settings to allow Javascript to execute. Availability and usage of print media. Please make a different selection, or visit the product homepage.

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HP Designjet , and Printer Series – Print quality problems | HP® Customer Support

By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Asia Pacific and Oceania.

Javascript is disabled in this browser. Modify your browser’s settings to allow Javascript to execute. This problem is known as banding. Asia Pacific and Oceania. By reducing the time the print stays in extreme environmental conditions after being printed especially very high humidity you can reduce the color consistency problems. The printer delivers ultimate line and photo quality, fast.


This product has been exchanged for a new or refurbished product. Composite black can cause a greenish tint with various print jobs. On HP Coated media, the same images might cause the media to wrinkle and then come into contact with the printheads, smearing the print and risking damage to the print head.

General Tab – Click on Printing Preferences. If there are problems in the blocks of color in Diagnostic Print A for example, white streaks or bandsthe Printer will try to clean the Printheads that have the problem.

It is not necessary to interpret the patterns printed by the Printhead Alignment routine.

Modify your browser’s settings to allow Javascript to execute. Color Tab – Render Intent set to “Perceptual”.

HP Designjet 500, 510 and 800 Printer Series – Print quality problems

Important information about media and other media. Shorter irregularities, arranged in columns, can be ignored at this stage. If there is a match the printer applies the prinf Advance calibration values. Misalignment of the printheads is a common cause of print quality problems.

If using a glossy media, the solution below will likely not improve the situation, as true black has already been disabled. Ignore the solid bars on the left side of Diagnostic Print B.


hp designjet printer (inch model)

Modify your browser’s settings to allow Javascript to execute. HP has scanned your product but currently has no suggestions for driver updates. Common print quality problems. In that case we recommend that you try to reprint your print, and then, if necessary, start the Troubleshooting routine again.

Open download list Javascript is disabled in this browser. Best Normal cesignjet Best.

This is set in the Print Setup dialog box of the printer driver or in the front panel from the Set-up menu. No software or drivers are available for this product with the selected operating system. X; Sun Solaris 2.

Asia Pacific and Oceania. When you print, the printer tries to match the paper you have selected to the stored values.

The problems may be inherent in the image you are trying to print.